Southwest Medical Center is accredited by the Joint Commission of Healthcare Organizations. This means that our employees are continually involved in improving the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.

If you have any concerns about patient care and safety in the hospital that the hospital has not addressed, please contact the hospital's management. If the concern cannot be resolved through the hospital, please contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints by either calling 1-800-994-6610 or e-mailing complaint@jcaho.org.